DigiReady Update

Two weeks ago we completed the first two DigiReady training seminars. We trained 16 freelancers and 11 additional internal editors for a total of 15 trained internal editors. We surveyed them, and the results are overall positive. The general findings are:

1. Being 100% DigiReady is critical to our future
2. We are far ahead of our competition
3. DigiReady will increase our sales
4. DigiReady will streamline our processes
5. DigiReady will improve our quality
6. Need to train other freelancers working with editors
7. DigiReady is going to put additional pressure on editor's limited time

The final point #7 is not a surprise. It does put additional time pressure on our editors. Through the numerous DigiReady pilots, however, we have learned that DigiReady gets noticeably easy after about three titles. Like most things in life, there is a learning curve. And, the DigiReady team is looking for ways to always improve the process.

#6 we will be addressing with an additional training seminar in November for freelancers. We are finding most freelancers see the DigiReady training as a way for them to be more valuable to Thomas Nelson and other publishers, which they are!

Nelson editors...don't forget about the follow up internal training on November 10. Not only is it a chance for us to get together and discuss issues, but you can win prizes!! We will have $50 gift cards for the winners of certain categories and a grand prize of a new Kindle 2 for the editor that we feel best utilizes the DigiReady process. The categories are:

• Most MSS
• Most Accurate MSS
• Most Complex MSS
• Best Success Story
• Worst Nightmare Story
  

Again, a big thanks to our hardworking editors and freelancers for making Nelson a publishing leader.

Mobile Device-Agnostic Marketing

Like thousands of others, we are racing down the iPhone app freeway trying to figure out if Iphone apps make sense for us. We have several pilots underway. And the iPhone is just one device; there is the issue of the other PDAs. Will we eventually make apps for all of the other PDAs too?

I like my iPhone. I have been bothered, however, about making apps for a device that has a relatively small market share compared to all the other PDAs that have Internet access; never mind the total cell phone population. Jennifer Deshler, Senior Director of Marketing for our fiction books, may have come up with an interesting solution.

On September 1st Thomas Nelson will launch Green by Ted Dekker. Jennifer will be launching a mobile site that will work on all Internet-capable devices, such as the iPhone, Blackberry, iPod Touch, tablets, computers, etc. Fiction will be driving traffic to the site through radio/advertising efforts. The week of September 7th, our Fiction division will be offering a full free download of Black (all epub formats or a pdf) to anyone who enters the mobile site and provides their email address.
Jennifer appears to have done a lot of things right:

1. Clearly defined customer need – Dekker Tribe wants to be first in the know
2. Why the customer would visit our site – Learn about Green; get a free copy of Black
3. How to drive site traffic – radio and other advertising

In addition, Jennifer has put in place a series of metrics to monitor the results of this effort, including Google Analytics.

We should know if the next month or so just how well this works. My hats off to Jennifer and the Fiction business unit for their creativity.

The Apple Snobs

By most measures, Apple makes some great products. Their customers are amazing fans. The Apple tribe tells everyone about the greatness of their products. As an owner of an iPhone, I get it. Apple has made “WOW” products, and is reaping the benefits from truly great innovation.

Like most energized tribes, however, there is a sub-tribe of irritating snobs; almost elitist. These folks get on a band wagon, which they of course did not start, and they tell everyone how great their new product is, but then they just can’t help themselves….They have to criticize and/or belittle those who don’t have their Apple product.

This is short sighted on several levels, and I don’t need to spell out why. In fact, if you don’t get why that is short sighted, you can pretty much count yourself in the elitist Apple-snob sub-tribe.

There are valid reasons for not having an Apple product. Sometimes it is budgeted related; especially in these hard times. What someone has works pretty well and gets 99% of the job done just fine. Other times it’s preference. I know some business people that have found an iPhone is not the best solution for them.

Apple makes some great products; no question. Are you as classy as the products?

Google Publishing Lawsuits Miss Key Point

It is interesting to watch the opposition authors and their agents are having to the Google settlement. There are lawsuits and threats of lawsuits despite this being a much vetted agreement by several leading industry groups representing nearly all interests.

Most don’t understand it, as they have not read the agreement’s hundreds of pages and then they still may not understand it. Frankly, many of us publishers in the industry don’t get it 100% either. We are all a bit ignorant and perhaps even a little scared at least with one aspect of Google, as I indicated in an earlier post.

Regardless of the ignorance, there seems to be one major point that all of these folks talking lawsuits seem to forget….books are becoming less relevant and content on the Internet is becoming more relevant every single day.

You would have to be wacko crazy to not want your books present on Google today. Tim O'Reilly said, “The enemy of authors isn't piracy, it's obscurity.” Google is one of the best ways for authors and their important messages to avoid obscurity and have an impact.

Oh…and authors will sell far more books with a presence on Google, which is what this is really all about any way…$$$$$.

The bottom line is that less people want their content in books. The model is changing and the old guard hates it; this is NOT what they signed up for. Most of them will not be the content creators, representatives, producers and distributors of the future.

What say you?

Digital Leadership

On July 23rd I posted a blog titled R U DigiReady? The blog discussed what DigiReady means, and why we are implementing the DigiReady process at Thomas Nelson. As the post indicates, this is why we are training our folks on DigiReady:

1. Increase Sales
2. Reduce Cycle Time
3. Improve Productivity
4. Better Marketing
   

DigiReady will allow us to simultaneously launch product in multiple formats, print and digital. If you have any questions about the explosive growth of e-books, check out Michael Shatzkin's latest blog. In some cases over 35% of Amazon sales of a book are the e-book format. Apple, among others, is about to enter the market with their own device. We can't be DigiReady fast enough.

Next week we begin training our freelancers and editors on how to create DigiReady products at Thomas Nelson. We are training 16 outside freelancers and 14 internal editors. (That’s in addition to the four internal editors already trained.) Please support them as they learn this new process. Like any change, it takes some time to become the new standard operating procedure. There will be bumps along the way, and we will work through them.

We have completed 14 DigiReady pilots to date. This is what our editors are saying about DigiReady:

“This DigiReady process is the best thing we could do to protect the life of a book. We want these words to reach as many people as possible; this is a simple, easy way to make sure that happens.” Jennifer McNeil, Editor, Nonfiction Trade Group

"Just ask yourself, what will publishing look like in one hundred years from now? For Thomas Nelson to thrive then and now, digitally-ready content is the ceterpiece of good business, good stewardship, and good strategy." Bryan Norman, Senior Editor, Non-fiction Trade Group

“One of the biggest benefits of making our documents DigiReady is that it enables the elements of the manuscripts to be thought out more thoroughly before they go to Book and Graphic. This structure should really enhance our communication with Debbie and her team on the front end of our process and cut down on style issues with our proofs.” MacKenzie Howard, Editor, Children's Books and Education

“Electronic publishing is an important part of the Bible reference market today, and it will only become larger in the future. Creating really useful electronic versions of our backlist books and Bibles—files with active links for Bible references for instance—currently requires a lot of work for each electronic platform we want to use. The DigiReady process will minimize the duplicated work and produce files that work on a variety of devices with little additional editorial effort.” Michael Stephens, Ph.D. Acquisitions Editor - Bible, Reference, and Curriculum

Thanks in advance to all the Thomas Nelson editors and freelancers that will be learning DigiReady. Your efforts will place Thomas Nelson on the leading edge of publishing today.